Privacy Policy

Privacy Policy

Effective date: July 9, 2026

1. Introduction

Feeture Insoles (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our products and services.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Dutch privacy legislation.

2. Data Controller

Feeture Insoles

Scheiweg 9
5421 XL Gemert
The Netherlands

Email: contact@feetureinsoles.com

Phone: +31 (0)85 792 1801

Chamber of Commerce (KvK): 78621895

VAT Number: NL861473693B01

3. Personal Data We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Billing and shipping address
  • VAT number
  • Payment information
  • Messages submitted through contact forms
  • Information provided when requesting a quotation or demonstration

Information collected automatically

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website
  • Cookies and similar technologies

4. How We Use Your Data

We process your personal data to:

  • respond to enquiries;
  • provide quotations;
  • process orders;
  • deliver products and services;
  • manage customer relationships;
  • provide technical support;
  • improve our website and services;
  • send newsletters (where consent has been given);
  • comply with legal obligations;
  • protect our business against fraud or misuse.

5. Legal Basis for Processing

We process your personal data on one or more of the following legal grounds:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent (where required)

You may withdraw your consent at any time.

6. Cookies

Our website uses cookies and similar technologies to:

  • ensure proper website functionality;
  • analyse website traffic;
  • improve user experience;
  • remember your preferences.

Where legally required, we ask for your consent before placing non-essential cookies.

More information can be found in our Cookie Policy.

7. Sharing Personal Data

We do not sell your personal data.

We may share information with trusted service providers who assist us with:

  • website hosting;
  • IT support;
  • payment processing;
  • logistics;
  • marketing;
  • analytics;
  • cloud storage.

These parties process data only on our behalf and under appropriate contractual safeguards.

We may also disclose information where required by law.

8. International Data Transfers

Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • European Commission Adequacy Decisions;
  • Standard Contractual Clauses (SCCs);
  • other legally recognised transfer mechanisms.

9. Data Retention

We retain personal data only for as long as necessary to:

  • fulfil contractual obligations;
  • comply with legal requirements;
  • resolve disputes;
  • enforce agreements.

Retention periods may vary depending on the nature of the information and applicable legislation.

10. Security

We take appropriate technical and organisational measures to protect personal data against:

  • unauthorised access;
  • accidental loss;
  • destruction;
  • alteration;
  • disclosure.

While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

11. Your Rights

Under the GDPR, you may have the right to:

  • access your personal data;
  • correct inaccurate information;
  • request deletion of your personal data;
  • restrict processing;
  • object to processing;
  • withdraw consent;
  • request data portability;
  • lodge a complaint with the relevant supervisory authority.

Requests may be submitted using the contact details below.

12. Marketing Communications

If you subscribe to our newsletter or request marketing information, we may send updates about products, services, and company news.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

13. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those third-party websites.

14. Children’s Privacy

Our website and services are intended for business customers and healthcare professionals.

We do not knowingly collect personal data from individuals under the age of 16.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this website with the updated effective date.

16. Contact

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Feeture Insoles

Scheiweg 9
5421 XL Gemert
The Netherlands

Email: contact@feetureinsoles.com

Phone: +31 (0)85 792 1801

If you believe your personal data has been processed unlawfully, you also have the right to lodge a complaint with the competent supervisory authority in your country.